UPenn Concur

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UPenn or University of Pennsylvania uses Concur to make the process easier for reimbursement of travel, entertainment and other expenses. Concur Expense is used across campus for all faculty, students and staff.

As explained on the PennTEM website, the system is used with the aim to streamline the travel booking and expense reimbursement processes for staff, faculty, and students who are conducting University business. On the website, it is also explained that the Penn Travel & Expense Management (TEM) team rolled out Concur Expense to each of the departments of the university, schools, and centers. It is the expense report submission module of the Concur Travel & Expense Management application.

The Concur system gives some benefits to the University community as you are able to read below according to the PennTEM site.

  • The electronic process for the submission, review, approval, and payment of expense reports is streamlined.
  • Reimbursement process becomes shorter.
  • It reduces manual entry of expense data and it allows direct payment to the credit card company for expenses which are approved because of integration with the Penn Travel Card from Bank of America.
  • It can report and track expenses well.
  • Designated individuals can book travel and prepare expense reports on behalf of others.
  • And many more.

When using the application, it is not impossible that you face any difficulties. When it happens, you must get help so that it can be solved. Where can we get help related to UPenn Concur?

On the UPenn Edu site, it is given a number of contacts that you are able to use when you need help as you are able to check below.

  • Penn Travel Services

Phone number: 215-898-9662

Email address: travel@upenn.edu

  • Travel Services

Email address: travelSupport@upenn.edu

  • Assistance with Concur Expense Reports

Phone number: 215-746-4357 or 6-HELP Option 3

Email address: doftemsupp@pobox.upenn.edu

  • World Travel Inc.

Phone number: 888-641-9112

Email address: uofpenn@worldtravelinc.com where it operates at 8:30 to 5:00 and for after hours is afterhours@worldtravelinc.com.

Phone number for calling from outside the US: 610-458-5554

As you are able to see from the list of contacts above, there is a contact for getting help with Concur Expense Reports. So, if you need help related to Concur Expense reports, you are able to use the contact.

It is explained on the Wharton UPenn Edu website that the Management Department delegate in Concur is Maryann Pagan-Abraham and she is able to submit your reimbursements for you and you are able to send your receipts electronically to the team at MGMT-Travel@wharton.upenn.edu or you are able to submit them by yourself via Concur. You have to make sure that you put a brief summary of the reimbursement or request to buy. After that, if your request is received, you will get a confirmation email from Maryann Pagan-Abraham. On that site, it is also explained that if you have questions or assistance, you are able to contact MGMT-Travel@wharton.upenn.edu or you are able to visit the Penn TEM website. It is also explained on that site that Maryann Pagan-Abraham is the delegate for all Management faculty, staff and doctoral students.

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