For those who own the device called Coolpad Catalyst, you might ever face some troubleshooting. If you ever in this kind situation, this article might can be a help for you. Please read it well little by little.
There are a lot of kinds of troubleshooting for all the devices such as Coolpad Catalyst. In this article, you are going to be informed about text message troubleshooting and no Internet or data (phones like Coolpad Catalyst).
Text is considered as one of the most important things that the device like Coolpad Catalyst does to keep you connected. You can check the following out if anything is not working properly. It is better for you to not to miss anything.
First, if you cannot send or receive the texts (SMS) and see something like receiver number is unable to receive the message and the message blocking is active, it means that the person receiving the text message has message blocking enabled. In this case, they need to contact the provider. Second, you can check your device that has to show at least 2 signal bars.If there is less than it, it means that your signal is too low for the reliable messages.
Third, on the My T-Mobile, your main account holder will be allowed to look for and remove the message blocking service or Family Allowances from the line. First of all, you have to add or remove the services and then clear check boxes for any blocking service and click Next in order to confirm. If you want to message and email blocks, you can remove “Block Contact Downloads” as it blocks the messages to some short codes. Fourth, for the prepaid accounts, please make sure that you have the account balance. Fifth, you have to turn off the Wifi to make sure that you are using the T-Mobile network. Sixth, restart the device. Seventh, check the number that you are sending the message and make sure that it is not on the device Block or Spam List. Eighth, update the date and time on the device, and make the auto update enabled. Ninth, uninstall any downloaded messaging apps. Tenth, clear the app cache of the Messaging app. you can check the device SMSC setting which is +120630004. Eleventh, update the device software to the newest version. Twelfth, check the device if it has enough storage space.
If the Internet of the Coolpad Catalyst is out, it is impossible to do some things such as staying on social media, getting email, navigating with maps, and so on. in this case, you might want to re-connect the device. first, check the signal indicators which is located at the top of the screen.second, see the Coverage map to make sure that your area has the 3G, 4G, or LTE coverage. Third, check that the Airplane mode is off. Fourth, turn off the Wifi to make sure that you are using the cellular network. Fifth, turn on the LTE settings. There are some other things that you have to follow, so make sure to visit the official website of T-Mobile to find out the rest.